Plans and limits

Every organization is on a plan, and the limits apply to the whole organization: the event quota, the number of monitors and the number of users cover all projects. Current prices are on the pricing page. You change the plan in the dashboard under Plan & billing.

What changes by plan

	Hobby	Pro	Business	Agency	Enterprise
Monitors	10	20	75	300	unlimited
Events / month	10,000	250,000	2,000,000	10,000,000	unlimited
Retention	7 days	15 days	30 days	90 days	90 days
Fastest check interval (except heartbeats)	5 min	1 min	30 s	30 s	30 s
Users (including the owner)	1	unlimited	unlimited	unlimited	unlimited
Status pages	1	3	20	unlimited	unlimited
Email, Slack, Discord, Telegram, mobile push	✔	✔	✔	✔	✔
Teams, webhook, PagerDuty, Opsgenie, on-call channel	—	✔	✔	✔	✔
On-call schedules and escalation	—	✔	✔	✔	✔
Multi-step API checks	—	✔	✔	✔	✔
Browser checks	—	2	5	15	50
Client workspaces, white-label, agency console	—	—	—	✔	✔
Enterprise SSO	—	—	—	—	✔

Error tracking, logs, uptime / SSL / domain monitoring, the read API, issue tracker integrations, PII scrubbing and the audit trail are on every plan.

Reading the plan's limits from the API

The organization list returns each organization's limits; null means unlimited:

curl https://api.errorbird.com/api/v1/organizations -H "Authorization: Bearer <token>"
# [ { "planTier": "Pro", …,
#     "limits": { "maxMonitors": 20, "monthlyEventQuota": 250000, "retentionDays": 15,
#                 "allowsClientWorkspaces": false, "maxBrowserChecks": 2,
#                 "minimumCheckIntervalSeconds": 60, "maxMembers": null,
#                 "maxStatusPages": 3, "allowsAdvancedAlerting": true,
#                 "allowsMultiStepChecks": true } } ]

All plans and their prices can be read without authentication from GET /api/v1/billing/plans.

When you hit a limit

There is no overage invoice: the request is refused and the response says which limit it hit. The body always has the same shape; message is in Turkish or English depending on the request's language:

{ "error": "interval_below_plan", "message": "On the Hobby plan checks can run at most every 5 minutes. …" }

Situation	Response	`error`
Monitor limit reached	`409`	`monitor_quota_exceeded`
Browser check limit reached	`409`	`browser_check_quota_exceeded`
Check interval shorter than the plan allows	`409`	`interval_below_plan`
Feature not on the plan (advanced channels, escalation, on-call schedules, multi-step checks, client workspaces)	`409`	`plan_feature_unavailable`
User limit (when inviting and when accepting an invitation; pending invitations count)	`409`	`member_limit_reached`
Status page limit reached	`409`	`status_page_quota_exceeded`
SSO connection (outside Enterprise)	`409`	`sso_requires_enterprise`
Monthly event quota used up	`429`	`quota_exceeded`

The event quota resets at the start of the month; see Ingest formats.

Moving to a smaller plan

Everything that exceeds the new plan's limits is listed in one response (409 plan_limits_exceeded): monitors, browser checks, multi-step checks, users, status pages, advanced channels, escalation policies, on-call schedules and client workspaces. Once you remove them, the change goes through; no data is deleted behind your back.

The check interval does not block the change: monitors that run more often than the new plan allows are raised to its floor (a 30-second check becomes 5 minutes on the free plan, for example).